Welcome to Royal Pet Qatar! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website (https://www.royalpetqa.com) and our services. You agree to the practices described in this policy by accessing our website or using our services.
1. Information We Collect
We may collect the following types of personal information: – Personal Details: Name, email address, phone number, and billing/shipping address. – Payment Information: Credit/debit card details or other information processed securely via third-party payment gateways. – Account Information: Username, password, and preferences if you create an account on our website. – Order History: Records of your purchases and transactions. – Website Usage Data: Information such as IP address, browser type, device details, and browsing behaviour collected via cookies and analytics tools. – Customer Support Interactions: Communications with our support team, including chat, email, or phone inquiries.
2. How We Use Your Information
– Process and fulfill orders, payments, and deliveries. – Provide customer support and respond to inquiries. – Improve our website functionality and user experience. – Send marketing promotions, special offers, and newsletters (you can opt-out anytime). – Detect and prevent fraudulent transactions and unauthorized access. – Comply with legal and regulatory requirements. – Enhance the user experience by providing relevant recommendations and product suggestions.
3. Data Sharing & Disclosure
– Service Providers: With third-party partners who assist in payment processing, shipping, and marketing. – Legal Compliance: When required by law or government authorities. Business Transfers: Customer data may be included in a merger, acquisition, or transfer of assets. – Analytics & Advertising Partners: With analytics providers and advertisers to enhance user experience and marketing effectiveness.
4. Data Protection & Security
– Secure encryption for transactions. – Limited access to personal data by authorized personnel. – Regular security audits and system monitoring. – Multi-factor authentication for account security where applicable.
While we take reasonable measures to safeguard your data, no internet transmission method is entirely secure.
5. Cookies & Tracking Technologies
– Remember user preferences. – Analyze website traffic and improve services. – Provide personalized advertisements (if applicable). – Track abandoned carts and send reminders.
You can adjust your cookie preferences via your browser settings.
6. Your Rights & Choices
– Access, update, or correct your data. – Request the deletion of your account and personal information. – Opt out of marketing emails or targeted ads. – Restrict or object to the processing of your data. – Request a copy of the personal data we hold about you.
To exercise these rights, contact us at [Insert Contact Email].
7. Retention of Data
We retain your data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations. Once it is no longer needed, we securely delete or anonymize it.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. Please review their policies before sharing personal information.
9. Children’s Privacy
Our services are designed for users aged 13 and above. We do not knowingly collect personal data from children. If we become aware of such collection, we will take immediate steps to delete the information.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review it regularly.
11. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:
By using our website and services, you acknowledge that you have read and understood this Privacy Policy. Your continued use of our services constitutes your acceptance of any updates to this policy.
